Jewelry repair
Prong re-tipping & rebuilding
Worn prongs are the number-one cause of lost stones. We re-tip and rebuild them so your diamonds and gemstones stay secure for years to come.
What’s involved
Keep your stones where they belong
Over time prongs thin and snag. Our jewelers add new metal to worn tips, or rebuild prongs entirely, then re-set and inspect each stone for a secure hold.
If your ring snags on fabric or a stone feels loose, bring it in soon. A small repair now prevents a costly loss later.
Secure setting
Stones re-set and checked by hand.
On-site
Skilled bench jewelers in-house.
Free estimates
Know the price before we start.
We text you
A message the moment it’s ready.
Straightforward pricing
Starting prices
Rebuilds worn prong tips so your stone stays secure - the most common fix that prevents a lost diamond. Price varies with metal and prong count.
Setting a round center stone securely into your mounting - the classic shape and our most common setting job.
Setting an oval stone into your mounting - each prong is fitted to the stone's curves.
Setting a pear-shaped stone - the delicate point needs a protective prong fitted just right.
Setting a marquise stone - both points need protective prongs fitted to the stone.
Setting an emerald-cut stone - the corners are fitted individually to protect the stone.
Setting a princess-cut stone - square corners are the most vulnerable part of the stone, so each prong is fitted with care.
Carefully lifting a stone from its current mounting and resetting it - often part of an upgrade or repair.
Setting a baguette stone - slim, straight-edged stones that call for precise channel or prong work.
Setting a heart-shaped stone - the cleft and point both need carefully fitted prongs.
Starting prices - the exact quote depends on your piece. Bring it by for a free estimate, no obligation.
What affects the price?
Prices climb with the metal, the number of prongs, and the shape of your stone. Pointed shapes like marquise and princess need protective tips fitted precisely. A full head replacement costs more than a retip because it includes a new part plus carefully resetting your stone.
Common questions
Prong repair questions
What should I do if a prong on my ring breaks?
Take the ring off and stop wearing it until it has been looked at. A broken or bent prong is the most common way people lose a stone, and every day of wear increases the risk. Bring it in and we will check the setting and give you a free estimate.
Do I need prong repair or prong replacement?
It depends how much metal is left. If the prong is worn thin but intact, we can retip it by adding metal to the tip, which is quicker and less expensive. If it has broken off or worn away, the whole prong is rebuilt. We will show you what we are seeing under magnification and explain which one your ring needs.
Can prongs be added to an existing ring?
Yes. If a setting has never held a stone securely, or you would like extra security on a stone with sentimental value, additional prongs can often be added. Whether it suits your ring depends on the style of the setting, so bring it by and we will take a look.
How long does it take to tighten prongs on a ring?
Checking and tightening prongs is usually done the same day, and often while you wait if the shop is quiet. Rebuilding or retipping a prong takes a little longer but is still typically a same-day job.
Is my diamond safe during the repair?
Yes. The work is done on-site at our own bench, so your ring never leaves the building and is never posted to a third party. We check every other prong on the ring while we have it, because a stone that has loosened once has often loosened elsewhere too.
Loose stone or worn prongs?
Don’t risk it. Stop by and we’ll inspect your setting for free.