What does JM Care Plan cover?
Jewelry Coverage option: Lifetime *
• Broken, bent, or worn prongs
• Ring re-sizing
• Rhodium plating
• Refinishing and polishing
• Loss of stones due to a defective setting
• Cracked or thinning band or shank
• Broken clasps, bracelets or chains
• Replacing cracked or chipped stones
• Broken earring posts
• Pearl restringing
*Exclusions and limitations apply. For specific plan details,
refer to the Terms and Conditions.
What if my jewelry breaks or needs care?
Not to worry, we have you covered! We will have you reunited
with your cherished piece shortly. Simply call us to file a claim.
FREQUENTLY ASKED QUESTIONS (FAQs)
What happens if I need to cancel my coverage?
Contact us. You may receive a full or partial refund according to
your Terms and Conditions.
How do I file a claim?
Contact us to begin the process. If for any reason you cannot
return to us, you can contact JM Care Plan at 800.582.4916.
Is JM Care Plan transferable
Yes.
Lifetime plans are transferable within the first 180 days after
purchase. Contact us to update the Care Plan record
Exclusions and limitations apply. For specific plan details, refer
to the Terms and Conditions. JM Care Plan is offered by a
member of the Jewelers Mutual Group, either JM Care Plan, Inc.
or JM Care Plan Services, Inc.
